Help Center

Product docs for AnyDesk, download AnyDesk, and the AnyDesk app.

AnyDesk SaaS help center

Getting Started

  1. Open the Download Center and complete AnyDesk download.
  2. Launch the AnyDesk app and copy the address.
  3. Connect and accept, or use a password for unattended access remote maintenance.

Installation & Activation

Windows can run portable or installed. macOS needs Screen Recording and Accessibility. Apply the license key in settings after purchase.

Remote Connection Troubleshooting

Check internet, firewall rules, matching versions, and the ready status icon.

Remote Desktop Issues

Change hardware acceleration for black screens. Confirm audio transmit and playback.

FAQ

Is it free?

Personal use is free. Teams need a plan. See Purchase.

Is Any Desk encrypted?

Sessions use TLS 1.2 and RSA 2048.

Can I move files?

Yes. Built-in file transfer is included.

News

  • Windows 8.x product UI updates.
  • macOS Apple Silicon performance.
  • Mobile gesture improvements.

About & Legal

Privacy Policy: Review how workspace data is handled.

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